Terms of Service

1. Acceptance of Terms

By accessing or using LocationsLive, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Description of Service

LocationsLive provides an interactive location-based entertainment platform that uses AI technology to create immersive storytelling experiences tied to physical locations. The service includes AI character interactions, GPS-triggered content, audio experiences, and personalised journey tracking.

3. User Accounts

You must be at least 13 years of age to use our service. If you are under 18, you must have parental or guardian consent. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Payments and Refunds

Experience purchases are subject to our pricing as displayed at the time of purchase. All prices include applicable taxes. Refunds may be available within 24 hours of purchase if the experience has not been accessed. Contact support for refund requests.

5. Permitted Use

You may use LocationsLive for personal, non-commercial purposes. You may not:

• Reproduce, distribute, or create derivative works from our content without permission
• Use the platform to harass, abuse, or harm other users
• Attempt to reverse engineer, decompile, or access our systems unauthorised
• Use automated tools or bots to interact with the platform
• Misrepresent your identity or impersonate others

6. Safety and Location

When using our location-based features, you are responsible for your own safety. Always be aware of your surroundings, follow local laws, and respect other people and private property. LocationsLive is not liable for any accidents, injuries, or incidents that occur while using our platform.

7. Intellectual Property

All content, characters, stories, audio, and technology on LocationsLive are the intellectual property of LocationsLive or its licensors. Your use of our platform does not grant you any ownership rights to this content.

8. AI Content Disclaimer

Our platform uses artificial intelligence to generate character responses and narratives. While we strive for accuracy and quality, AI-generated content may occasionally contain errors or inconsistencies. AI characters are fictional and their responses should not be taken as factual historical information. Content is for entertainment purposes.

9. Disclaimer of Warranties

The platform is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, error-free, or completely secure.

10. Limitation of Liability

To the fullest extent permitted by law, LocationsLive shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, the platform.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by email or prominent notice on our platform. Your continued use of LocationsLive after such changes constitutes acceptance of the updated Terms.

13. Contact